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Platform Features & Navigation

Ethan Monkhouse avatar
Written by Ethan Monkhouse
Updated over 4 months ago

Q: How do I navigate the NAVIRO dashboard?

A: The dashboard has several main sections:

  • Overview: Quick stats and recent activity

  • Analytics: Detailed performance metrics and insights

  • Content: Draft management and publishing tools

  • Audience: Fan analysis and demographic insights

  • Strategy: AI-generated strategies and recommendations

  • Settings: Account, team, and integration management

Q: What is the identity configuration and why is it important?

A: Identity configuration is an 8-section setup that tells NAVIRO about your brand:

  1. North-Star Goals: Your main objectives

  2. Audience Definition: Who you want to reach

  3. Content Themes: What topics you cover

  4. Brand Voice: How you communicate

  5. Posting Schedule: When and how often you post

  6. Call-to-Actions: What actions you want from followers

  7. Time Allocation: How much time you spend on content

  8. Success Metrics: How you measure success

Importance: This data trains Viro to give you personalized, relevant advice.

Q: How much time should I allocate for content creation?

A: Time allocation depends on your goals:

  • 1-3 hours/week: Basic maintenance, sharing existing content

  • 4-10 hours/week: Regular posting with some original content

  • 11-20 hours/week: Consistent original content, community engagement

  • 20+ hours/week: Professional content creation, multiple platforms

Recommendation: Start with what’s sustainable and increase gradually.

Q: Why are some of my social accounts showing as “Limited”?

A: “Limited” status usually means:

  • Private Account: Account privacy settings restrict data access

  • Insufficient Permissions: Not all necessary permissions were granted

  • Platform Restrictions: The platform has limited third-party access

  • Account Issues: Account may be restricted or under review

Solution: Check account settings, re-authorize permissions, or contact support.

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