Q: What are the different user roles in NAVIRO?
A: NAVIRO has three main roles:
Owner: Full access to all features, billing, and team management
Admin: Can manage team members, accounts, and most settings
Member: Can view analytics, create content, and use basic features
Q: How do I invite team members?
A: To invite team members:
Go to Settings > Team Management
Click “Invite Member”
Enter their email address
Select their role (Admin or Member)
Add them to specific teams/profiles
Send invitation
They’ll receive an email with setup instructions.
Q: Can I manage multiple brands or clients?
A: Yes, using team profiles:
Multiple Profiles: Create separate profiles for different brands
Account Organization: Group social accounts by brand/client
Team Access: Control which team members access which profiles
Separate Analytics: Keep analytics and strategies separate
Billing Management: Manage all profiles under one subscription
Q: How do I switch between different accounts or profiles?
A: Use the ProfileSwitcher:
Click your profile name in the top navigation
Select “Switch Profile” from the dropdown
Choose the profile/account you want to access
The dashboard will update to show that profile’s data
Q: What happens when I remove a team member?
A: When removing team members:
Immediate Access Loss: They lose access to NAVIRO immediately
Data Retention: Their work and contributions remain
Account Security: Change passwords for shared social accounts
Workflow Adjustment: Reassign their responsibilities to other team members