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Getting Started & Account Setup

Ethan Monkhouse avatar
Written by Ethan Monkhouse
Updated over 4 months ago

Q: What is NAVIRO and how does it help with social media management?

A: NAVIRO is an AI-powered social media analytics and strategy platform that helps content creators, influencers, and businesses optimize their social media presence. It provides:

  • Deep audience analytics and fan insights

  • AI-powered content strategy recommendations

  • Multi-platform publishing capabilities

  • Performance tracking and optimization

  • Team collaboration tools

Q: Which social media platforms does NAVIRO support?

A: NAVIRO currently supports:

  • Instagram (Business and Creator accounts recommended)

  • TikTok (Public accounts for full functionality)

  • X (Twitter) (All account types)

  • Additional platforms are regularly added based on user demand

Q: How do I connect my first social media account?

A: To connect your account:

  1. Navigate to Settings > Connected Accounts

  2. Click “Connect Account” or “Add Account”

  3. Select your platform (Instagram, TikTok, or X)

  4. Enter your username and authenticate

  5. Grant all necessary permissions

  6. Wait for initial data processing (24-48 hours)

Q: Why can’t I connect my private Instagram account?

A: Private accounts have significant limitations:

  • Limited Data Access: Instagram restricts third-party access to private account analytics

  • No Audience Insights: Cannot analyze follower demographics or behavior

  • Reduced AI Performance: Less data means less accurate recommendations

  • Publishing Restrictions: Limited publishing capabilities

Solution: Consider switching to a public account or Instagram Business/Creator account for full NAVIRO functionality.

Q: How long does the onboarding process take?

A: The onboarding process has 6 stages:

  • Stage 1-2: Profile setup and content analysis (2-3 days)

  • Stage 3-4: Identity generation and editing (1-2 days)

  • Stage 5-6: Blueprint creation and finalization (2-3 days)

  • Total Time: 5-8 days for complete setup

Q: What happens if I skip parts of the identity configuration?

A: Skipping identity sections reduces AI performance:

  • Incomplete Analysis: Viro has less context for recommendations

  • Generic Suggestions: Less personalized content and strategy advice

  • Reduced Accuracy: Lower quality audience insights and predictions

  • Limited Features: Some advanced features may not work properly

Recommendation: Complete all 8 identity sections for optimal results.

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