How Chat Context Works
Automatic Context Loading
When you open the chat interface, Viro automatically loads:
Current Account Data: Your selected social media account’s metrics
Recent Activity: Latest posts, engagement, and performance data
Profile Information: Your identity settings, goals, and brand details
Historical Context: Previous conversations and analysis results
Context Indicators
The chat interface shows:
Active Account: Which social media account Viro is analyzing
Data Freshness: When your data was last updated
Processing Status: If any background analysis is running
Available Features: What analysis tools are currently accessible
Types of Context Data
Account Performance Context
Engagement Metrics: Likes, comments, shares, saves over time
Reach and Impressions: How many people see your content
Follower Growth: New followers, unfollows, and growth rate
Content Performance: Which posts perform best and worst
Audience Context
Demographics: Age, location, gender breakdown of followers
Behavior Patterns: When followers are most active
Engagement Preferences: What content types they interact with most
Growth Trends: How your audience composition is changing
Content Context
Post History: Your recent content and performance
Content Categories: Types of content you create most often
Posting Patterns: Frequency, timing, and consistency
Format Performance: How different content formats perform
Strategic Context
Goals and Objectives: Your stated growth and engagement targets
Brand Identity: Your defined voice, audience, and value proposition
Content Strategy: Your content pillars and themes
Time Allocation: How much time you dedicate to content creation
Understanding Suggestions
Suggestion Types
Quick Analysis Prompts Pre-written questions that provide instant insights:
“Analyze my recent post performance”
“Show me my audience demographics”
“What content should I create next?”
“How can I improve my engagement rate?”
Contextual Recommendations Suggestions based on your current data:
“Your video posts are performing 40% better than images”
“Your audience is most active on Tuesday evenings”
“Consider creating more educational content based on engagement patterns”
Trending Opportunities Suggestions based on current trends:
“This trending hashtag aligns with your content strategy”
“Your niche is seeing increased engagement on carousel posts”
“Consider addressing this trending topic in your industry”
Performance Alerts Notifications about significant changes:
“Your engagement rate increased 25% this week”
“You gained 50% more followers than usual this month”
“Your recent post is performing exceptionally well”
Suggestion Quality Factors
Data Completeness Better suggestions come from:
Complete identity audit information
Sufficient post history (at least 10-20 posts)
Active account with regular posting
Completed onboarding process
Account Maturity Suggestions improve with:
Longer account connection time
More conversation history with Viro
Regular platform usage
Consistent content creation
Context Specificity More specific context leads to better suggestions:
Clear goals and objectives
Detailed audience targeting
Specific content categories
Regular strategy updates
Leveraging Context for Better Results
Optimizing Your Context
Complete Your Profile
Finish all identity audit sections
Regularly update your goals and strategy
Keep your content topics current
Maintain accurate audience targeting
Provide Regular Updates
Update Viro on strategy changes
Share new goals or objectives
Mention seasonal or campaign-specific needs
Communicate any major brand changes
Use Specific Language
Reference specific posts or time periods
Mention particular goals or challenges
Include relevant context in your questions
Specify the type of analysis you need
Working with Suggestions
Evaluating Suggestions Consider these factors:
Relevance: Does it align with your goals?
Feasibility: Can you realistically implement it?
Timing: Is it appropriate for your current situation?
Resources: Do you have the time and tools needed?
Implementing Suggestions
Start with one suggestion at a time
Track results to measure effectiveness
Provide feedback to Viro about outcomes
Adjust based on performance data
Following Up
Ask for clarification on unclear suggestions
Request specific implementation steps
Inquire about expected timelines and results
Seek additional related recommendations
Context-Aware Features
Smart Content Analysis
Viro automatically analyzes your content considering:
Your brand voice and style preferences
Your audience’s engagement patterns
Your stated goals and objectives
Industry trends and best practices
Personalized Recommendations
Suggestions are tailored based on:
Your content creation capacity (time allocation)
Your audience demographics and preferences
Your performance history and trends
Your strategic priorities and goals
Adaptive Learning
Viro’s context understanding improves through:
Your feedback on suggestions and recommendations
Tracking which advice you implement
Monitoring the results of implemented strategies
Learning from your conversation patterns
Troubleshooting Context Issues
Common Context Problems
“Suggestions seem generic”
Complete your identity audit thoroughly
Provide more specific information about your goals
Use the platform regularly to build context
Give feedback on suggestions to improve personalization
“Context seems outdated”
Check when your data was last refreshed
Manually refresh your account data if available
Ensure your connected accounts are still active
Update your profile information if anything has changed
“Missing recent posts in analysis”
Account data typically updates every 24 hours
Recent posts may not appear immediately
Check if your account is still properly connected
Contact support if data seems significantly delayed
Improving Context Quality
Regular Maintenance
Review and update your identity settings monthly
Keep your goals and objectives current
Update content topics and keywords seasonally
Refresh your audience targeting as needed
Active Engagement
Use the chat feature regularly
Provide feedback on suggestions
Ask follow-up questions for clarification
Share results of implemented recommendations
Strategic Communication
Inform Viro of major strategy changes
Mention seasonal campaigns or special initiatives
Communicate any external factors affecting your content
Share insights from other analytics tools or platforms
Best Practices for Context Management
Setting Up Strong Context
Complete Onboarding Thoroughly: Don’t skip steps or provide minimal information
Be Specific in Identity Audit: Provide detailed, accurate information about your brand
Regular Updates: Keep your profile information current and relevant
Consistent Usage: Regular interaction helps Viro learn your preferences
Maintaining Context Quality
Monthly Reviews: Check and update your profile settings
Goal Alignment: Ensure your stated goals match your current priorities
Feedback Loop: Provide feedback on suggestion quality and relevance
Strategy Communication: Keep Viro informed of any major changes
Maximizing Context Value
Ask Context-Aware Questions: Reference your specific situation and goals
Build on Previous Conversations: Use conversation history to deepen analysis
Combine Data Sources: Mention insights from other tools or platforms
Request Specific Context: Ask Viro to consider particular aspects of your situation
Next Steps
Review your current context settings and completeness
Practice asking context-aware questions
Implement and track results from Viro’s suggestions
Provide regular feedback to improve personalization quality